Leaders in Lending
Leaders in Lending is a show for lending professionals who want to grow their consumer lending programs and improve the member experience. Consumers expect faster, easier online experiences from every company, and our guests share how they are bringing their organizations and lending products into the future.
Every two weeks, we deliver actionable advice and key insights from experienced industry voices to help you navigate the evolving world of consumer lending.
The views, thoughts and opinions expressed in this podcast are those of the hosts and guests and do not necessarily reflect the official policy or position of Upstart.
Recent Episodes
May 27, 2026
Banking Is Commoditized. Experience Is Not.
The banking product is commoditized. The experience is not. In this episode of Leaders in Lending, guest host Deepak Bhandari sits down with TJ Steele, director of digital channels at Eastern Bank, to discuss how banks can differentiate when rates,...
May 13, 2026
Auto Lending Just Hit a Wall. Now What?
Auto affordability isn't a cycle this time. It's a new baseline. In this episode, guest host Deepak Bhandari from Upstart sits down with Eric Earvin from First Commonwealth Bank and Michael Gilbert from Associated Bank, co-chairs of the CBA Auto...
April 29, 2026
Which Rules Are You Actually Following? CFPB Expert on What's Changing
Banks don't know if they should be running disparate impact analysis or not. The CFPB is rewriting its own rules. State AGs are filling the gaps. And the legal questions around agentic AI haven't even been answered yet. CBA G...
April 16, 2026
Your Safest Borrowers Might Be Your Biggest Risk
The biggest lending risk in 2026 may not be where you think. Experian Chief Economist Joseph Mayans calls today’s environment a one trick pony economy. Growth is concentrated. White collar strength is carrying the load. And i...
March 18, 2026
Grow Approvals Without Growing Losses
How can lenders increase approvals without increasing charge-offs? In this episode of Leaders in Lending, Dan Harp, Chief Lending Officer at 717 Credit Union, discusses how decision engines and AI-powered underwriting models are reshaping risk...
Feb. 18, 2026
AI in Lending: What’s Real, What’s Working, What’s Next
AI in lending is no longer a future conversation. It is operational today. In Episode 185 of Leaders in Lending, we discuss what is actually working in regulated environments. From underwriting and fraud detection to document verification and...
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