Episodes

Banks and financial institutions play an integral role in the pursuit of true equality in America. By opening up new opportunities and increasing access to capital, they can build a more economically-inclusive world. In this ...

Many mid-sized banks are struggling to find new asset classes and new opportunities to offer retail banking services. Unsecured lending has become a viable way for them to broaden their product portfolio on the credit side. I...

Credit unions maintain a distinct advantage over larger banks. As a community-based institution, they are well positioned to truly understand the unique financial needs of their members. Now, with the proliferation of digital...

Emerging leaders of the consumer lending industry all have a few things in common. On this week’s episode, Upstart’s Senior VP of Business Development, Jeff Keltner talks about what he’s learned from nearly a decade of working in the consumer lending...

Consumers are more comfortable buying online, even big ticket items like cars. A significant impediment to ecommerce in the auto industry is securing the loan and creating a frictionless digital experience. In this episode, w...

Banks are the economic first responders during our current economic challenges. How do regulations support banks in their work to support Americans? On this episode of Leaders in Lending, we had a fantastic conversation with ...

The lending landscape is always evolving. Recent changes in government administration, combined with the shifting dynamic of economics in response to the COVID-19 pandemic have accelerated this evolution. Nat Hoopes, Vice Pr...

Customers Bank, with a revolutionary crossover between FinTech and traditional banking, is truly disrupting and innovating past the financial industry as we know it. One year later, we look back and ask, how did AI-enabled un...

Changing company culture and implementing technology to better align with emerging digital preferences can be challenging but essential to staying ahead of the curve. Nate Longfellow, Head of Digital, Product Strategy and Cha...

For a lot of smaller community banks and credit unions, the COVID-19 pandemic has created unique challenges as the world makes a hard left turn into a more digital focused landscape in every area, including banking. Gary Fan,...

Because of historically low interest rates, insane levels of liquidity within the banking system, and changing consumer needs, some banks need to find alternative ways to generate revenue. That means embracing change and brin...

Most banks are sitting on a goldmine of data that could be used expansively across different products and services to build a relationship with their customers for life. Jim Deitch, Founder & CEO at Teraverde Management Advis...

Some clients want a 20 minute conversation with a trusted advisor. Some clients want to pick up their phone and get a loan in 5 minutes. Banks that are able to meet both needs have a tremendous advantage over those who primar...

There’s a lot of buzz about the “artificial intelligence revolution” and the impact it’s going to have on businesses as we know it. As AI and machine learning emerge in the consumer lending space, the technology has proven to...

In a digital world, threats to banking business models often appear on the horizon. How can banks stay aware of trends in future technology that have the potential to become disruptive threats? Marc Butterfield, Senior Vice P...

Let’s face it. For being an industry that hits people so close to home, the banking and lending industry isn’t one that’s known for its ability to build genuine connections with customers. Not a lot of people seem to have fee...

It’s not necessary to give up the fundamentals of banking in order to bring innovation to the industry. The two concepts are not mutually exclusive. In this episode, we speak with Cathy Myers — Executive Vice President at Fir...

Banking is changing. The industry is at a transformation point. Consumers by and large have shown that they are ready to conduct their banking online. And the events of the last year have only accelerated this trend. In this ...

What does the future of lending look like? And how can financial institutions leverage modern technologies and techniques to bring their programs and products into the digital world? Leaders in Lending, a brand new podcast fr...