Episodes
Nov. 16, 2022
Policy and Practice to Expand Greater Access to Credit
Technology is transforming the banking landscape, but it is cost prohibitive for smaller institutions and can leave out borrowers who need access to capital the most. Recognizing that credit funds opportunity, the movement fo...
Nov. 9, 2022
How Specialization Can Win Credit Unions Members
Credit unions can’t be everything to their members, so honing in on the products they specialize in and working with partners for the remaining products makes sense. That is exactly what our guest today, Kayla Selhorst SVP Ch...
Nov. 2, 2022
Partnering with Fintechs for Member Growth
Credit unions have a unique advantage helping members access the best possible products through a great member experience. Fintechs have a distinct advantage in cutting edge technology and working with traditional financial p...
Oct. 26, 2022
Cultivating Innovation as a Traditional Bank
Innovation is not just about adoption of technology, it’s also a change in mindset. Especially for some traditional banks that have been operating for over a decade, this mindset shift in the lending space usually involves in...
Oct. 19, 2022
Bringing Consumer Tech Innovation to Commercial
Innovations in fintech have significantly improved the consumer lending process, but the same hasn’t been true for the commercial banking industry. Lending time for middle market businesses can take up to 100 days,nd that lag...
Oct. 12, 2022
Driving an Amazon-Like Experience for Members
When members do business at their credit union, their digital preferences aren’t just measured against other experiences in the financial services space — but by bigger retail and entertainment companies. So, credit unions ne...
Oct. 5, 2022
Fair Lending and AI: A Conversation with Upstart’s Chief Compliance Officer, Annie Delgado
Access to credit is the key to opportunity and upward mobility for millions of Americans, yet less than half of Americans have access to prime credit today. AI and machine learning are helping lenders identify creditworthy bo...
Sept. 28, 2022
Digital Assets and the Metaverse: How Credit Unions Can Deliver Value
What is the value of digital assets and how are they used? It’s not an easy question to answer- and it’s not just about cryptocurrency either. Is it possible to leverage digital assets in the lending space? Joe Keller, VP of ...
Sept. 21, 2022
Tapping into Underserved Homebuyers with Co-Ownership
In the current economic environment, finding an affordable home has become out of reach for many potential buyers. What if a realistic option was to co-own a home or property- instead of pouring money into your landlord’s mor...
Sept. 14, 2022
Blockchain Banking: Another Avenue for Lending Markets
Is the future of everyday transactional banking going to be on the blockchain? Are we closer to bringing traditional currencies into and out of the crypto space for a wider range of banks and customers? Sidney Powell shares h...
Sept. 7, 2022
The Opportunity with AI Driven Lending: Paul Gu
There’s a lot of buzz about the “artificial intelligence revolution” and the impact it’s going to have on businesses as we know it. As AI and machine learning emerge in the consumer lending space, the technology has proven to...
Aug. 31, 2022
Addressing Post-Pandemic Challenges Across Talent, Regulation and Customer Needs
Banking has seen some drastic shifts since the global pandemic- from the competition to attract and retain new talent, to meeting the needs of customers facing increasing inflation and uncertainty in this precarious economic ...
Aug. 24, 2022
Expanding Opportunity and Financial Freedom with MDIs and CDFIs
In recent years there has been more reporting and recognition of the racial wealth gap- the large, and growing, gap in the percentage of family wealth in black households, as compared to white households. Banks like Carver St...
Aug. 17, 2022
Creating a Mission-Led Credit Union Fostering Financial Wellness
Credit unions are dedicated to not only serving their members’ financial needs, but to helping their members foster long-term, financial wellness. Our guest today, Brian Vannoy, Chief Credit and Risk Officer at Allegacy Feder...
Aug. 10, 2022
Balancing Digital with Human Touchpoints to Excel in Consumer Lending
Digital strategies are not just for deepening relationships with your customers. The digital experience is also a way to refine and improve processes while also building community and trust. Today’s guests Mary Kate Loftus, E...
Aug. 3, 2022
Boosting Results for Credit Unions with Holistic Digital Marketing
Digital advertising is a given for any business in the world today, but how can credit unions connect the right products to their existing members and grow their member base? By increasing and honing their digital engagement ...
July 27, 2022
Winning the Battle for Member Loyalty
In a market where the consumer is juggling multiple relationships with financial institutions, how can credit unions compete? Consumers want to better understand their financial well-being, which means they need a holistic pi...
July 20, 2022
Leveraging Data to Thoughtfully Position Products and Deepen Consumer Relationships
Providing consumers with their credit score is table stakes in consumer banking. Now, banks and credit unions can take this a step further to assess where and when consumers are coming back, and how to ultimately use this inf...
July 13, 2022
Understanding the People Behind the Numbers in Fair Banking
Data is critical to lending institutions, but financial institutions must remember that there are people behind the numbers. With a focus on fair lending practices, financial literacy and compliance - Britt Faircloth, SVP, F...
July 6, 2022
Partnering to Diversify the Portfolio and Expand into New Products
It’s a changing world. You can’t do business as usual and expect it to continue to work for your customers. That’s why innovation around new market approaches are more important than ever, and that doesn’t happen by accident....
June 29, 2022
The Importance of Data Access and Reporting During Uncertain Economic Times
The potential crisis has everyone concerned, but there is also opportunity at junctures like this in the market. Perry Rahbar, Founder an d Chief Executive Officer of dv01, shares his insights on services that are most valuab...
June 22, 2022
Understanding Trends in Consumer Behavior: The rise of BNPL, solar energy and crypto
In the midst of rising rates, how are personalized loans and securitized loans poised to change or influence the lending landscape? Anand Cavale, EVP of Unsecured lending at Guaranteed Rate, with his varied background in engi...
June 15, 2022
The Paradigm Shift in Payments: Modernization in Card Issuing and Processing
How can lenders create a differentiated transaction experience for their borrowers with such a technically simple integration? Randy Kern, Chief Technology Officer at Marqeta, discusses how they are disrupting the payments in...
June 8, 2022
Where AI Meets Finance: Upstart Hosts ‘Boosted’ in San Francisco
"We should remember to always look back at ourselves and realize the power of what we can do if we push the ball forward," said Dave Girouard, Upstart's Co-Founder and CEO at Upstart's inaugural event - boosted. boosted was f...