Episodes

From his position as Product Manager at https://www.umpquabank.com/, Ben joins us to shed some light on the challenges and benefits of cross-pollinating data and technology, tailoring services to meet unique needs, exploring alternative credit scoring...

After being robbed three times in two weeks as a teller, https://www.linkedin.com/in/david-reiling-7a60a14/ took quite the interest in bank security. Now serving as the Chief Executive Officer, FinTech Leader, B Corp Advisor and Board Chair at...

Credit scores determine where people live, where their kids go to school, what they drive and even where they work. Couple that with the fact that nearly half of minority households can not cover an emergency $400 expense. Ro...

Volatility management is a component of banking that should always be on management’s radar, especially after recent bank collapses. Thoroughly understanding the waves of volatility leads to improved risk management and a str...

Banking has been hit with a whirlwind of technologies in recent years. With growing tech stacks that only continue to increase in complexity, it’s important to pick and choose which tech offers the best solutions. Fostering a...

Technology is revolutionizing the world. With continuous iterations of tools and processes, people juggle between implementing with careful consideration and jumping head-first into large-scale digital transformation projects...

Over the past few weeks, there has been a shift in the nature of risks in the banking world — the federal government playing a significant role in stabilizing. These experiences have highlighted the dynamic nature of risks in...

Last June, the Federal Trade Commission proposed a new rule regarding consumer protections. This rule would greatly affect auto dealers, placing greater restrictions and imposing new duties. This week, we sat down with Paul M...

Consumer credit is a hot topic. With new credit products like Buy Now Pay Later (BNPL) hitting the market and the always-evolving impacts of credit reporting, banks need to expertly hone their underwriting to strike the optim...

Fraud is on the rise — bad news for banks and customers alike. In today’s digital world, criminals have more tools at their disposal than ever before. And financial institutions, government and consumers all have a part in defeating them. In this...

The auto industry is racing into the future, whether it’s the surge of electric vehicles in the current market or the promise of self-driving cars one day taking it over… And that means auto lenders need to keep pace or get l...

Though deposits at many institutions are down while uncertainty around the future is growing, Jeff sits down with two experts in the deposits space who offer strategies for organizations to thrive in the current financial cli...

With new regulations on the horizon — what do these changes mean for your institution? https://www.linkedin.com/in/dan-smith-31abaa10/, EVP, Head of Regulatory Affairs at the https://www.consumerbankers.com/, has the answers in this rundown from the...

Recent banking failures have everyone in finance wondering what the future holds for lending. Do these signify the start of some significant changes in the lending space? To find out, we’re speaking with...

When it comes to building their customer experience, banks have traditionally started with brick and mortar before expanding digitally. What if banks have been approaching CX backwards? In this episode, Jenna Stricker , Direc...

In 2021, loan repayments were at a historic high, but by mid-2022 the tables had turned. What happened? To get to the bottom of this alarming shift, Upstart created the Upstart Macro Index (UMI), a precise, quantitative method for separating the...

The recent collapse of the Silicon Valley Bank has been one of the most significant bank failures since the global financial crisis and is the second-largest bank failure in the history of the United States. With ripple effec...

Small businesses are the backbone of America. But, too often, they partner with banks that don’t offer the personal touch, care and attention their business deserves. On this episode, we speak with Ryan Coaxum , VP at Guarant...

The release of Chat GPT has spurred all sorts of conversations and speculation on where the technology is taking humanity- and if this is a cause for alarm or celebration. In the banking industry leveraging the new advances i...

Credit Unions are already known for their personal service, but what happens when you double or triple in size. Does bigger need to mean less personal? Recently named American Bankers Credit Union Executive of the Year, Bruce...

Turning your perceived competitor into a partner is not a new strategy, but leveraging partners in the digital financial space to gain a competitive edge is increasingly important. In this episode, Curt Queyrouze , President ...

Fears of a recession and high interest rates have persisted into 2023. Now, lenders are determining how to maintain their competitive advantage with consumers despite economic downturn. This year, we are bringing back guests ...

The investments in technology that banks and financial institutions are making today are preparing consumers to manage their finances in a more meaningful way. They are approaching technology in terms of solving problems for ...

The banking industry is increasingly leveraging innovations in alternative data to underwrite loans for both consumers and small businesses. This can make a huge impact in communities that Minority Depository Institutions and...