In a digital world, threats to banking business models often appear on the horizon. How can banks stay aware of trends in future technology that have the potential to become disruptive threats? Marc Butterfield, Senior Vice President of Innovation and Disruption at First National Bank of Omaha, joins us to talk about the digital transformation and how his bank identifies threats and determines how to respond to them. What we talked about: - 3 areas of disruption in banking - How model developme...

Let’s face it. For being an industry that hits people so close to home, the banking and lending industry isn’t one that’s known for its ability to build genuine connections with customers. Not a lot of people seem to have feel-good stories about how someone in the banking industry made their day. But that can change. In a world where more and more people are turning to digital banking products and services, it’s becoming more important than ever before to dial in the customer service. The pers...

It’s not necessary to give up the fundamentals of banking in order to bring innovation to the industry. The two concepts are not mutually exclusive. In this episode, we speak with Cathy Myers — Executive Vice President at First Financial Bank with 37 years of experience in the industry — about why we should view “digitization” as simply a modern extension of traditional banking practices. What we talked about: - Staying true to the fundamentals of banking while innovating - Leveraging data t...

Banking is changing. The industry is at a transformation point. Consumers by and large have shown that they are ready to conduct their banking online. And the events of the last year have only accelerated this trend. In this inaugural episode, we’re joined by Richard Hunt to talk about what all the changes mean for the future of banking. Richard formerly worked for SIFMA, a securities industry trade association. Now, he is the President & CEO of Consumer Bankers Association (CBA), a trade associ...

What does the future of lending look like? And how can financial institutions leverage modern technologies and techniques to bring their programs and products into the digital world? Leaders in Lending, a brand new podcast from Upstart, aims to answer those questions and more by interviewing leaders from across the financial industry about current trends and strategies in consumer lending. In this introductory episode, Jeff Keltner, SVP of Business Development at Upstart and the host of Leaders ...