Aug. 7, 2024
The CFPB, Financial Regulation and Generative AI… Oh My!
Although the US Supreme Court recently upheld the CFPB’s funding system—and removed a major threat to the agency’s ability to regulate financial products and services—the future of financial regulation is far from settled or certain. On today’s episode, host Matt Snow speaks with Armen Meyer, Co-Founder of the American Fintech Council, about the implications of the CFPB ruling on the financial industry and other regulatory and government institutions. Matt and Armen also explore the growth of t...
July 24, 2024
Cashing in on AI: Streamlining Bank Operations
Successful AI integration isn’t just about saving time or cutting costs—it’s about thoughtfully implementing the technology into areas where it can do the most good for the company and the customer. On today’s episode, host Matt Snow speaks with Will Robinson, CEO at Encapture about AI’s application in financial institutions. Will has seen first-hand the challenges of legacy processes and resistance to change, and he shares specific use cases for successful AI implementation—along with the impo...
July 10, 2024
The Buckeye Boom: Ohio’s Growth in Tech
When it comes to the tech revolution, it’s not all about the coasts or the biggest cities. Although areas like Silicon Valley continue to dominate the headlines and the public imagination, there’s an undercurrent of tech growth and innovation in “Heartland” and “Rust Belt” areas like Ohio. This week, host Lynn Sautter Beal talks with Chris Berry, President and CEO of OhioX, about the vibrant growth of Ohio's tech industry. Chris explains the industry’s historical evolution in the state, its cur...
June 26, 2024
Niche Markets, High Impact: Leading the Charge in Early-Stage Credit Facilities
In today’s episode, host Lynn Sautter Beal talks with https://www.linkedin.com/in/jillian-jaccard-murrish-b324a52b/, CEO of https://www.pieram.com/, about the waves she and her firm are making in the market — targeting less liquid and underserved...
June 12, 2024
Shaping Pragmatic Regulations for FinTech Innovation
There’s no one-size-fits-all approach to regulation in the world of financial services. Sometimes it’s a matter of encouraging fintech companies to engage in responsible behaviors—and other times it’s a matter of allowing responsible FinTech companies to continue operating responsibly without regulatory burdens. This week’s host, Lynn Sautter Beal, is joined by Phil Goldfeder, CEO at American Fintech Council, and former New York State Assembly member. Phil has a wealth of experience and knowled...
May 29, 2024
Navigating the Data Race in Financial Services
For financial service professionals, it’s important to meet the needs of their customers and clients. But it’s equally important that they ensure they’re leaving no stone unturned when it comes to harnessing the latest technological solutions that can make their job — and the consumer’s experience — as frictionless as possible. This week, host Matt Snow is joined by Greg Blausey, Senior Director of Banking Industry Solutions & Strategy at Salesforce, and Amir Madjlessi, Managing Director and Ba...
May 22, 2024
Under Inflationary Pressure: Reshaping Strategy
On today’s episode, host Lynn Sautter Beal is joined by https://www.linkedin.com/in/matthew-hrna-45b60847/, Senior Vice President at https://www.regions.com/personal-banking to discuss inflationary pressures and market volatility impacting banks...
May 15, 2024
The Fairness Frontline: Insights in Fair & Responsible Banking
For many in the financial industry, it’s not hard to see banks and financial institutions committed to providing services that are both effective AND ethical. But all that work is for nothing if fair and responsible banking practices aren’t carried out successfully. Today, host Lynn Sautter Beal speaks with Lindsay Yousif (Executive Director of Compliance at Ally) and Nick Roesler (Fair and Responsible Banking Officer at U.S. Bank). In their roles as chairs of the CBA’s Fair and Responsible Ban...
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May 8, 2024
No Place Like Home Equity: 2024 Lending Insights
This week, host Matt Snow talks with https://www.linkedin.com/in/mike-shepard-7ba9b313/, Senior VP - Head of Consumer Lending Partnerships at https://careers.usbank.com/global/en, about trends, best practices, and concerns within the world of home...
May 1, 2024
Launching Upstart’s AI Certification Course
AI is top of mind for most financial services organizations, but the question of, 'where to begin?' remains. Upstart's new AI in Financial Services Professional Certification course is designed to give banking professionals a firm grounding for the potential of AI in financial services —with a particular focus on credit—as well as practical tools to help them begin the journey of applying AI inside their organizations. This week, host Lynn Sautter Beal is joined by Jeff Keltner, Startup Advisor...
139
May 1, 2024
2024 Auto Trends: Financing, Sales, and Consumer Behavior
On today’s episode, host Matt Snow is joined by https://www.linkedin.com/in/melinda-zabritski-3951834/, Sr. Director at https://www.experian.com/automotive/auto-data, and https://www.linkedin.com/in/mark-pregmon-aa4b922/, Head of Credit Operations at...
138
April 24, 2024
Charting the Economic Horizon: Resiliency, Risk and Credit Trends
To reliably forecast what the future of finance the economy holds, you must be able to assess the current moment. This week, host Lynn Sautter Beal speaks with Joseph Mayans, Chief Economist at Experian, who shares his economic and credit outlook for the year ahead in 2024, along with consumer credit trends and potential risk areas. Join us as we discuss: Key factors shaping a more optimistic 2024 compared to 2023 The dichotomy between a strong economy and labor market with slow credit growt...
137
April 17, 2024
Regulation Reimagined: Banking Beyond Partisanship
This week, hosts Lynn Sautter Beal and Matt Snow are joined by https://www.linkedin.com/in/kelvindchen/, Senior Executive VP, Head of Policy at the https://www.linkedin.com/company/consumer-bankers-association/. Kelvin shares his assessment of the...
136
April 3, 2024
Navigating Global and Personal Financial Crises with FinTech
With periods of financial collapse and upheaval serving as the catalyst, movers and shakers in the world of digital finance solutions have navigated a host of challenges — all while tending to the concerns of regulators and the needs of consumers alike. This week, our host Lynn Sautter Beal is joined by Penny Lee, President and CEO at Financial Technology Association to break down all things fintech and how it intersects with regulatory changes, financial crises, and innovative product developm...
135
March 20, 2024
Automated Excellence and Adaptive Automotive
Joining our host Drew Megrey is https://www.linkedin.com/in/jared-dryer-72744054/, VP of Consumer Lending and Centralized Deposits at https://www.linkedin.com/company/westerra-credit-union/. Jared brings a passion for streamlining processes for...
March 6, 2024
Where Corporate Growth and Community Impact Collide
This week, our host Barry Roach is joined by https://www.linkedin.com/in/-nathan-cox/, CEO of https://www.inroadscu.org/, to discuss his transition from banking to the world of credit unions, as well as the stakeholder-focused culture and societal...
133
Feb. 21, 2024
Data Ownership and Industry Collaboration in FinTech
How will responsible data practices and blockchain technology shape the financial technology landscape this year? Join our host, Matt Snow and guest Sanjib Kalita, Head of Industry at Fintech Meetup, as they explore key themes such as data technology, blockchain, and the importance of networking in the industry's evolution. From personal experiences with bad data to the potential of blockchain for data ownership, listeners gain valuable insights into the challenges and opportunities shaping the...
Feb. 7, 2024
From Europe to the US: Cultural and Market Nuances in FinTech
Joining our host https://www.linkedin.com/in/edwardswalters/ this week is Simon Darchis, Head of Partnerships at https://www.finwise.bank/, to discuss his trajectory in the financial services sector from Europe to the US. With this multi-cultural...
131
Jan. 24, 2024
Going Fee-Free: Reimagining Member Satisfaction
Stacy Armijo, the Chief Experience Officer at Amplify Credit Union, joins our host Drew Megrey to share her path to credit union leadership and discusses how Amplify has made strides to prioritize their member experience, including going fee-free on checking and savings accounts. Discussed in this episode: Diversity in product development and the importance of aligning products with the needs of diverse customer demographics. The strategic move towards fee-free banking, including the eliminat...
130
Jan. 10, 2024
Passing the Mic: 2024 Host Lineup
The new year always brings change, and Leaders in Lending is no exception. Our long-time host, Jeff Keltner, is taking on new opportunities, but he is excited to pass the mic to a wonderful group of new co-hosts for this new era of Leaders in Lending! Moving into the host seat we have 5 co-hosts joining us, all with deep expertise in the current lending climate. Edward Walters, VP account management at Upstart Matt Snow, Head of solutions consulting at Upstart Barry Roach, Senior Account Manag...
129
Dec. 6, 2023
Fifth-Gen Wisdom: Community Bank FinTech Partnerships
2023 has been a big year for the advancement of AI across all industries. But how have these changes helped community banks scale and improve their lending portfolios? And how has taking that leap to partner with FinTechs been transformative? Bob Fisher, president and CEO of Tioga Bank, is a fifth generation community banker who believes incorporating partnerships to drive innovation is the best path forward for small banks. He joins Jeff to get into the specifics on what has worked (and what h...
128
Nov. 22, 2023
From Big Bank to Community Leader
Who would be bold enough to start a bank during a recession? https://www.linkedin.com/in/neil-stevens-a16a68159/, President and CEO at https://www.oconeestatebank.com/, and his team were, and he has lessons to share on how the constraints actually...
129
Nov. 8, 2023
Cultivating Diversity: Innovative Strategies for Credit Unions
With the right mix of innovation and growth, credit unions can prioritize community, culture, and informed decision-making in serving diverse markets. Corlinda Wooden, SVP/Chief Retail Officer at Unitus Community Credit Union, discusses the development and execution of their comprehensive strategic plan aimed at serving diverse markets. Driven by passionate leadership, their approach emphasizes authentic community engagement. Leveraging data insights, translation services, and strategic partne...
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Oct. 25, 2023
Cognitive AI for Transformative Customer Service
AI is not inherently intelligent, but do we need our computers and machines to think like us? Some might be reluctant to test the boundaries of Generative AI intelligence, but https://www.linkedin.com/in/vosspeter/, CEO & Chief Scientist at...